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Privacy Policy

Your privacy matters

Effective August 20, 2025

This Privacy Policy explains how Truly Compassionate Home Care collects, uses, and protects your information when you use our website and services.

Information We Collect

We may collect personal information such as your name, contact details, and the information you provide when you complete a form or request care.

We may collect health or sensitive information necessary to provide appropriate care, employment and educational information from applicants, usage data, and information gathered through cookies and similar technologies.

How We Use Your Information

We use the information we collect to respond to your requests, provide and coordinate care, improve our services, communicate with you, and meet legal and regulatory obligations.

Legal Basis for Processing

We process personal information based on your consent, to fulfill our services to you, to comply with legal obligations, and for our legitimate business interests.

Sharing Your Information

We do not sell your personal information. We may share information with authorized personnel, service providers who support our operations, and when required by law.

We may use third-party analytics services, such as Google Analytics, to understand how our website is used.

International Data Transfers

If information is transferred or processed outside your region, we take steps to ensure it remains protected in accordance with applicable laws.

Data Security

We implement reasonable safeguards designed to protect your information. However, no method of transmission or storage is completely secure.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us using the details provided on our contact page.